Chat System

Customer and team chat inside the same operations layer.

Handle customer conversations and internal team messaging without switching tools, so chat history sits next to the CRM record and call log it belongs with.

Live chat

Online
Hi, is my order still on track for today?
Yes, it's out for delivery now. I'll send tracking.
Agent typing

What this service includes

Live customer chat

Internal team messaging

Chat routing and queues

Searchable conversation history

Connected outcomes

  • - One inbox for chat, calls, and tickets
  • - Faster first response times
  • - Full conversation history per customer